COVID-19 – Care Network

BwD Help Hub supporting local people in need
Care Network and community organisations across Blackburn with Darwen are working with the Council to deliver coordinated support through a central hub to support residents during the Coronavirus outbreak. By providing food and essential items to people in needBy helping arrange deliveries to people in isolation who have the means to buy their own food and essential itemsBy having someone to talk on the phone while isolating at home. Anyone in Blackburn with Darwen who has no support they can call on through family, friends or neighbours can get in touch with the Help Hub: By filling in the online form here By calling 01254 588111 – 9am – 5pm Mon to Fri, and 9am – 12pm Sat & Sun The BwD Help Hub can provide a range of support, from organising deliveries of food and essential supplies to people in need, and providing information and advice. Additionally, staff working through the Help Hub will make regular weekly telephone calls to help keep people’s spirits up during periods of isolation. Care Network continues to provide…
Continuing to provide a responsive and effective service that meets customers’ needs is a priority for us. Information and signposting: We are working closely with partners to find out about current and changing local activity and can also provide information on national phone lines to support your health and wellbeing.  Safe Trader Scheme: We are now only passing on referrals for essential works and services. When customers contact the helpdesk, we will ascertain that the service/work is essential. Emergency works and services include, but are not limited to: repair of broken boilers, cookers, electrical repairssafety & securityshopping & food delivery servicesany other services/work deemed essential/necessary e.g. leaks through the ceiling or burst pipe Healthy Homes: We’re doing all we can to provide advice over the phone and support any energy and fuel tariff enquiries. If you’re struggling practically or emotionally, or you know someone who is – get in touch with us – if we don’t know the current state of play of some services we’ll find out and get back to you. Ways to get in touch with Care Network… If you need any services or support you can call us on 01254 507255 Message us, or fill out a self-referral form and we will get in touch with you. Click [/Pages/Display.aspx?Title=make-a-referral]here to make an online referrals Email enquiries: info@carenetwork.org.ukFollow us for helpful tips and information or message us on social media – Facebook www.facebook.com/Care.Network and Twitter https://twitter.com/CareNetworkUK   Call backs: if you or someone you know doesn’t have credit let us know via any of the means above and we can call you. Our Care Network Hub Facebook page aims to keep you up to date with local services as well as helpful tips and resources that support will support your health, wellbeing, and independence at home.  Government and NHS guidance  To ensure the safety and wellbeing of yourselves and others, we ask that anyone showing the symptoms of coronavirus follows official advice www.nhs.uk/conditions/coronavirus-covid-19/ 

NHS coronavirus advice available in 34 languages https://www.doctorsoftheworld.org.uk/coronavirus-information/ 

Mental wellbeing from the NHS while staying at home https://www.nhs.uk/oneyou/every-mind-matters/coronavirus-covid-19-staying-at-home-tips/

Full guidance on staying at home and away from others https://www.gov.uk/government/publications/full-guidance-on-staying-at-home-and-away-from-others/full-guidance-on-staying-at-home-and-away-from-others Take care and keep in touch.  .
With best wishes, 
All of us at Care Network